Jamaica CITADEL Insurance Brokers Ltd. puts our clients’ needs first and has been serving Jamaica since 1996. Our dedicated team of licensed professionals specialize in finding the best coverage at the best rates. We offer a wide range of policies and plans tailor-made to meet your specific business or personal requirements. Let us worry about your future so you can enjoy your present. Call us today for more information.

Red Roof

Covid -19 Procedures

The health threat faced by the onset of the Covid-19 Virus has forced many changes in the way we must do business.  It is imperative that we reduce face to face contact in order to lower the risk of disease transmission.  To achieve this goal we are asking that our customers conduct their business with us using one of he listed channels below.

  • Whatsapp may be used to contact any of our agents for text chat at heir contact listed below

  • Telephone contact may be made with any of our offices at the numbers listed below

  • If it becomes necessary for an office visit we would recommend scheduling of an appointment to cut down time spent waiting in our office.

  • Payments may be made by Bank Transfer to our account at NCB Baywest  branch account # 431018810 


Head Office

36 Fort St, Montego Bay, Jamaica W.I.


Personal Lines


Barbara Grizzle

Underwriting Manager


Danna Tomlinson

Customer Service Rep


Trisha-Kay Reid

Customer Service Rep


Jossette Barker

Customer Service Rep


Corporate Lines


Michael Baugh

Director - Marketing and Sales


Paul Tomlinson

Sales, Training and Customer Care Manager


Earl Murray

Account Executive



Vanessa Riley

Broking Manager

Sherlean Bennett

Customer Service Rep

Whatsapp Me

Sashana McBean

Customer Service Rep

Alex Shaw

Customer Service Rep



Maxine Gordon

Claims Manager

Nadia Shaw

Claims Handler

Nellie Jackson Shaw

Claims Handler




Savanna La Mar

Dunbar River Mall, Savanna La Mar, Jamaica W.I.


Eton Saunders

Branch Supervisor


Tamia Garwood

Customer Service Rep


Browns Town

B&H Mini Mall, Main St., Browns Town


Moy Carter

Branch Supervisor

Beverly Anderson-Bailey

Customer Service Rep



Uptown Plaza, Mosely Drive, Lucea, Hanover


Daureen Anderson

Branch Supervisor

Schaffel James

Customer Service Rep


Packages We Supply

Providing Solutions since 1996

The team at Jamaica CITADEL Insurance Brokers Ltd. is committed to offering clients the highest levels of protection at a price that fits their budget. We have the necessary tools and experience to cover all your insurance needs, and tailor your coverage to your needs. Our product range covers from the largest business to individual needs

Large Modern House with Pool

Property Insurance

Protection from all Risks, Natural or Man-made

Motor Insurance

Individual to Fleets of all types

Shiny Black Car in Driveway
Image by Ahsan S.

Liability Insurance

Covering your exposure to the world at large


Overseas and Local Health Packages available

Young and Happy
Young Guy Outside

Group Personal Accident

Protect your employees


A Bit About Us

Jamaica CITADEL Insurance Brokers Ltd. offers clients the best possible protection for all of their insurance needs. As one of the leading insurance brokerages in the island, we have built quite the clientele by maintaining a strict customer-comes-first approach. If you are looking to do business with a top notch company that does everything in its power to ensure your satisfaction, contact us today. Our experts are here for your every insurance need and will be happy to supply you with a free estimate.


Get In Touch

36-40 Fort St
Montego Bay


Making Notes